quality management

https://doi.org/10.1351/goldbook.08109
Coordinated activities to direct and control an organization with regard to quality.
Note: Quality management can include establishing quality policies and quality objectives.
Source:
PAC, 2021, 93, 997. (Metrological and quality concepts in analytical chemistry (IUPAC Recommendations 2021)) on page 1035 [Terms] [Paper]