@article{IUPAC+08062+2019,
url = {https://doi.org/10.1351/goldbook.08062},
institution = {International Union of Pure and Applied Chemistry (IUPAC)},
year = {2019},
title = {cause-and-effect diagram},
doi = {doi:10.1351/goldbook.08062},
edition = {3.0.1}
}